No water from refrigerator dispenser

Water dispenser not working

NO WATER FROM REFRIGERATOR DISPENSER
You go to get a glass of nice cold water from the dispenser on your refrigerator and come to find out there is no water coming out. Here are some simple troubleshooting tips to find out why and what may need to be repaired.

• Check Water Filter
• Check Water Valve
• Check Dispenser Controls
• Check Frozen Water Line

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Check Water Filter
​Clogged water filters can restrict the flow of water or completely stopping it.
Depending on the water filter placement on top, below or inside of fridge it is a good idea to replace every few months. After you replace it do not forget to hit the water filter reset button on the control panel and run about 3 gallons of water through it to flush the system and fill the cartridge.

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Refrigerator water & Ice Dispenser Valve

Check Water Valve
A non-working or clogged water valve will not push water through the filter and into the dispenser. Can you hear the valve come on inside or on the bottom back of the refrigerator. These water valves can become clogged with calcium. You can replace them by shutting off the water valve in back of the refrigerator and disconnecting the power wires and hoses.
​Notice most water valves come in a pair, the other one is for the ice maker. If you hear it humming and test it to see if water is pumping through it then you have a good water valve. Proceed to the next step.

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Check Dispenser Controls
Are the lights on the dispenser indicating power? if so press in the water dispenser , you should hear the water valve click on. If you don't have power then you have a control problem and need to call a quality Service Tech to properly diagnose the problem. If you have power and no water then proceed to the next step.

Check Frozen Water Line
​If all the above are working and no water is coming out of the dispenser you may have a frozen water line. The reason is because the water dispenser and ice dispenser is located on the freezer side and is susceptible to freezing temperatures while sitting in the line for a while or exposed to lower temp. For this you will need a frozen water line tool to melt the ice. You will need to heat up some water, fill plunger tube, insert line up water dispenser hole and slowly force water into frozen water line till you feel no more pressure on plunger. Test to dispenser to see water flow, repeat as necessary.

Refrigerator Water Line De-Thaw Tool

If you need further help in diagnosing your refrigerator, give us a call or schedule online.

​702-682-6116

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